COVID-19

In view of the current health situation, we are adapting our services:

CANCELLATION

In the case of COVID-19, the facility will accept last-minute changes and cancellations at no charge if a new containment or traffic restriction is decided by the government.

LIABILITY OF TENANTS

In the event that a client presents symptoms during their stay, we invite the person(s) concerned to consult a doctor immediately and to remain confined to their apartment to avoid contaminating other people. It is not possible for us to monitor the tenants, so please exercise caution and respect for those around you. Wearing a mask in common areas is not mandatory but strongly recommended.

cleaning

AERATION :

All rooms are aired 20 minutes before any cleaning procedure and all windows are open during all cleaning operations. We proceed to a methodical washing of our hands before and after each cleaning.

HAND WASH/MASK :

We wear a mask during the entire cleaning process, as well as gloves.

CLEANING & DISINFECTING :

We clean all surfaces in the accommodation with detergent products to remove dirt, grease, dust and germs. Once the surfaces are clean, we apply a disinfectant using a spray. The whole unit is wiped with a paper towel.

We pay particular attention to frequently touched surfaces such as switches, door handles, remote controls and faucet handles (see below for all other items we disinfect),

Vacuum cleaner, dishwasher, washing machine and dryer are systematically cleaned with a disinfectant.

STEAM CLEANER :

We steam-clean sofas, carpets, curtains, duvets, pillows, mattresses and other soft and porous surfaces.

HOUSEHOLD LINEN :

All household linens (sheets, mattresses, towels, kitchen towels, bath towels, bath mats) are washed at the highest temperature recommended by the manufacturer.

Points of attention

Points of attention during our cleaning and disinfection procedures :

All parts:

  • Door handles
  • Switches
  • Remote controls
  • Tables
  • Lamps
  • Window sills and handles
  • Thermostats
  • Keys
  • Hair dryer
  • Waste bins

Kitchen:

  • Sink
  • Furniture handles
  • Appliances: oven, toaster, kettle, coffee maker, etc.
  • Chairs

Bathroom :

  • Sinks
  • Toilets
  • Faucet handles
  • Showers
  • Shower walls and doors

Rooms:

  • Hangers
  • Bedside tables
  • Headboards